FAQ
Find answers to all your questions about shopping at store with our helpful FAQ guide. Shop with confidence at our store and enjoy a hassle-free shopping experience.
Can I select any place in the world for my personalized map?
Absolutely! We offer personalized maps of any location in the world, so you can choose your favorite city, town, or even a remote village. Simply send us the name or geographic coordinates of the place you want to feature on your map, and we'll take care of the rest.
Are any personalizations included for free?
Yes, we offer free personalizations for all our maps to make your map truly unique.
How long does it take to make a personalized map?
We typically need about 3-4 business days to create your personalized map. Once it's ready, we'll ship it to you right away. If you need your map sooner, please contact us and we'll do our best to accommodate your request.
What if I'm not sure how my personalized map will look like?
We understand that it can be difficult to visualize how your personalized map will turn out. That's why we always send a render of your map proposal within 24 hours. This way, you can see exactly how your map will look like and you can request any changes before we start the production.
What colors and sizes do you offer for your personalized maps?
We offer a wide range of sizes and colors to suit your preferences and decor. We can create a map of any size up to 35 x 35 inches. We also offer 6 colors of wood to choose from.
What is the estimated transit time for shipping to my country?
Estimated delivery times to specific countries:
USA 3-4 working days
Canada 4-5 working days
Australia 4-5 working days
EU 2-4 working days
UK 3-4 working days
Rest of World 5-7 working days
The given delivery time refers to the estimated time it takes for the package to reach its destination. The completion of the map creation process typically adds an additional 3 working days.